Welcome to Amelia Cookware! By using our website and purchasing our products, you agree to the following Terms and Conditions. Please read them carefully.
1. Orders and Payment
- We only offer Cash on Delivery (COD) as our payment method. No online payments or credit card transactions are accepted.
- Orders must be confirmed via email before shipping.
- Once an order is placed, it cannot be modified. If you wish to cancel, please contact us as soon as possible.
2. Shipping and Delivery
- We strive to deliver your order within the estimated timeframe. However, delays may occur due to unforeseen circumstances.
- Customers must provide accurate delivery information. We are not responsible for delays or non-delivery due to incorrect details.
- If a customer refuses to accept a COD order upon delivery, we reserve the right to deny future orders.
3. Returns and Refunds
- We accept returns only in case of defective or damaged products.
- Customers must notify us at [email protected] within 48 hours of receiving a defective item.
- The product must be returned unused, in its original packaging.
4. Product Warranty
- Our products come with a limited warranty against manufacturing defects.
- Warranty does not cover normal wear and tear, misuse, or accidental damage.
5. Limitation of Liability
- Amelia Cookware is not liable for any indirect, incidental, or consequential damages resulting from the use of our products.
- Customers are responsible for using our cookware and appliances safely, following all instructions and guidelines.
6. Privacy Policy
- By using our website, you agree to our Privacy Policy, which outlines how we collect and use your personal information.
7. Changes to Terms & Conditions
- We reserve the right to modify these terms at any time.
For any inquiries or concerns, please contact us at [email protected].