At Amelia Cookware, we strive to provide high-quality kitchen appliances. If you are not completely satisfied with your purchase, please review our return and refund policy below.
1. Eligibility for Returns
- Returns are accepted only for defective or damaged products.
- You must notify us within 48 hours of receiving the item by emailing [email protected] with your order details and a clear photo of the defect or damage.
- The product must be unused, in its original packaging, and with all accessories included.
2. Return Process
- Once we receive your return request, our team will review it and provide further instructions.
- If approved, we will arrange for a return pickup or guide you on how to return the product.
- The return must be shipped back within 7 days of approval.
3. Refund Policy
- If the return is approved, you can choose between:
- A replacement product (subject to availability)
Refund will be in cash.
- A replacement product (subject to availability)
4. Non-Returnable Items
- Products damaged due to misuse or improper handling.
- Items returned after the 7-day return window.
- Products without original packaging or missing accessories.
5. Contact Us
For any return or refund inquiries, please contact us at [email protected] with your order details.
We appreciate your trust in Amelia Cookware and are committed to ensuring a smooth shopping experience!