At Amelia Cookware, we are committed to delivering your orders safely and efficiently. Please review our shipping policy below for details on processing times, delivery schedules, and service coverage.
1. Order Processing
- Orders are processed within 1-2 business days after confirmation.
- Since we offer Cash on Delivery (COD) only, all orders must be confirmed via phone or email before shipping.
- Orders placed on weekends or holidays will be processed on the next business day.
2. Delivery Timeframe
- Standard delivery takes 3-7 business days, depending on the location.
- Remote areas may require additional time for delivery.
- Delivery delays may occur due to unforeseen circumstances such as weather conditions, courier delays, or high order volumes.
3. Shipping Charges
- Shipping charges (if applicable) will be mentioned at the time of checkout.
- Any additional courier fees for remote locations will be communicated before dispatch.
4. Delivery Process
- Our delivery partner will contact you prior to delivery. Please ensure someone is available to receive the package.
- If delivery is unsuccessful due to incorrect address details or unavailability, a reattempt may be scheduled.
- Customers who repeatedly refuse COD orders may be restricted from future purchases.
5. Damaged or Missing Items
- If your order arrives damaged or with missing items, please notify us within 48 hours by emailing [email protected] with photos of the package and items.
6. Contact Us
For any shipping inquiries, please email us at [email protected].
We appreciate your trust in Amelia Cookware and strive to ensure timely and safe delivery of your orders!